Privacy Policy
This policy explains how I, Jamie Tanner (JET Jamie Tanner and Memory Trays by Jamie Tanner), use the personal information you give me through this website.
What I collect
When you send the contact form, I collect your name, email address, phone number if you give it, what your message is about and your message, along with basic technical details (your browser type and a scrambled form of your IP address) that help block spam.
When you buy through a Buy Now button, you pay on PayPal’s website, not on this one. PayPal then tells me what you bought and gives me your name, email address and delivery address so I can send your order. I never see your card details.
How I use it
I use your details to reply to your message, to make and deliver your order and, for a Memory Tray, to agree the layout with you. If you send me photos for a Memory Tray, I use them only to make your tray. I don’t use your details for marketing or automated decisions, and I never sell them.
Where it’s kept
The contact form is run for me by my website provider, Project Forward. Your message is emailed to me, and a copy is stored securely on Google Firebase, part of Google Cloud. I keep messages and order details only as long as I need them to deal with your message or order, and to meet legal and accounting requirements.
Other services
This website is hosted by Cloudflare, which may process technical data such as your IP address to deliver and protect the site. Payments are handled by PayPal, under PayPal’s privacy statement. The WhatsApp buttons open WhatsApp, which is owned by Meta and has its own privacy policy.
Cookies
This website doesn’t use advertising or tracking cookies. PayPal may set its own cookies on its website when you go there to pay.
Taps on my phone number. When you tap my phone number on this website, the site counts the tap so I can see how many people ring me from it. The count notes only the page, where on the page the number was, which of my numbers it was and whether you were on a phone or a computer. It doesn’t use cookies or store anything on your device, and it doesn’t record who you are or your IP address. If your browser sends a “do not track” or Global Privacy Control signal, the tap isn’t counted. My website provider, Project Forward, keeps the counts on Google Firebase for up to 12 months.
Your rights
You can ask to see, correct or delete the personal information I hold about you by contacting me. If you’re unhappy with how I’ve handled it, you can complain to the Information Commissioner’s Office at ico.org.uk.
Contact me
Jamie Tanner
Email: jamie@jamietanner.co.uk
Phone or WhatsApp: 07789 648067
Last updated: 9 November 2026.